Privacy Policy

Privacy Statement

Effective Date: 10/15/19

This Privacy Statement describes when and how we collect, use and share information about you when you visit www.SubstanceCounseling.com (the ‘Website’ or ‘Site’). By using the Site, you consent to the collection, transfer, manipulation, storage, disclosure and other uses of information collected from you as described in this Privacy Statement.

Information Collection, Use & Sharing

Upon visiting the Site, our server automatically logs your visit. The data logged by our server may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.

We also collect information that you expressly provide. When you create a profile using our site, subscribing to our newsletter, filling out a form, posting information, and commenting on a post or blog you may be asked to enter your name, e-mail address, mailing address, phone number or other contact information. You may also be asked to provide information that will assist us in referring you or a loved one to an appropriate treatment center, such as information relating to the condition or ailment you wish to treat and your insurance information.

We may monitor and/or record telephone conversations for our business purposes, such as quality assurance and training purposes and to protect our rights.

We may combine information we receive from you through our Site with information about you that we receive from a 3rd party entity (collectively, a ‘3rd Party’, or ‘Partner’). We will handle the combined information as described in this privacy policy to help us provide services and information to you.

Information Disclosure to 3rd Parties:

We may disclose information collected from and about you to select trusted partners in order to match you with an appropriate treatment center. We may disclose the information we collect to third parties, including to our business partners, who assist us in operating our Site, conducting our business, or servicing you, so long as those 3rd parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, respond to legal process (such as a search warrant, subpoena or court order), enforce our Sites’ policies, or protect ours or others’ rights, property, or safety. We may also disclose your personal information with your express consent for other purposes not listed here. We may disclose your personal information to a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).

Cookies and Similar Technologies

We may use cookies to enable the Site or service providers’ systems to recognize your browser and capture and remember certain information. Generally, we use cookies to remind us of who you are, tailor our communications to suit your personal interests, estimate our audience size and/or analyze your visiting patterns. Cookies can be used to collect anonymous data and serve the user with specifically targeted ads, and may be used to communicate with Twitter, Facebook, Google + or other 3rd party sites in connection with the “share” or “like” buttons for these 3rd party sites

We may contract with 3rd party service providers such as, but not limited to, Google Analytics, VWO, HasOffers to provide technologies to assist us in better understanding our Sites’ visitors. They may collect information about your online activities over time, on other devices, and on other websites or apps, if those websites and apps also use the same service provider.

Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in some browsers to let third parties know that they do not want to be tracked online. You can disable or enable this setting by changing the DNT settings in your browser, if it has this feature.

Children’s Policy

If you are under 18 years of age, you may not browse our Site. This Site is not directed to children under the age of 18 and we do not knowingly collect personal information from children under the age of 18 on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on the Site, we will delete the information from our records.

How your personal information is protected

We implement a variety of security measures to maintain the safety of your personal information when you submit your information

All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology. This database is only accessible by those authorized with special access rights to such systems who are required to keep the information confidential.

Only an Online Privacy Policy

This online Privacy Policy applies only to information collected through our website and not to information collected offline.

Your Acknowledgement

By using our Site, you declare that you have read and understand this Privacy Policy.  If you cannot comply with these terms or do not wish to have your personal information processed as described in the Privacy Policy, please do not use or access the Site.

Updates to Privacy Policy

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy.

Updating Information, Questions, Concerns or Opting Out

If you have questions for us, or would like to update your contact information, or choose not to receive mail or email communications, you may do so by contacting us by email at contact (@) substancecounseling.com.